SocialEngine Blog

SocialEngine is the best way to create a unique community website. Let your friends, fans or customers geek out about anything you want.

SocialEngine Gets A Brand New Look

It’s been a long time coming but we are proud to announce that we’ve not only finished a new version of the site but also switched from SocialEngine.net to SocialEngine.com!

SocialEngine: Create and activate your online community

Since our launch back in 2007, we’ve gone through a few redesigns but nothing like this! It’s been over a year since our last SocialEngine makeover and during that time our company has grown and so have our designing efforts. This latest design represents who we are, what we do and where we want to take the company moving forward.

We think you’ll find the new site nicer to look at and easier to navigate but more importantly, it accelerates our efforts to create a cleaner and simpler SocialEngine that is as intuitive to use as it is beautiful.

Tell us how to make the site even better! What else do you want to see?

56 Comments

  1. Flippic
    Posted June 22, 2012 at 2:26 am | Permalink

    A sleek design and nice look. Congratulations !

  2. Posted June 22, 2012 at 5:26 am | Permalink

    I really love this new design! :)

  3. Posted June 22, 2012 at 5:52 am | Permalink

    Great looks fantastic, sleek easy to use and easy on the eye….now how about spending some money and time fixing the speed issue with your social engine script :)

  4. David Pax
    Posted June 22, 2012 at 8:09 am | Permalink

    I wish you had spent time fixing your script instead of redoing your website!  SE is using version 1.9.5 of the Zend library and that is not only seriously outdated (from 2009), it has a memory leak.  I am done with waiting for you guys to fix your script.  I am jumping ship!  Hello PHPfox! I couldn’t care less about your redesign of your website.  Your focus on that instead of fixing your script is indicative of a lack of focus on what really counts!  I don’t care what your website looks like!  I care HOW my website based on your software runs!  Good luck with that shiny new site!  You’re gonna need it!  I plan on becoming the number 1 affiliate for PHPfox.  Having been on SE since Feb of 2011 I have run multiple website performance tests and EVERY SINGLE test shows greater speed and stability for PHPfox.  I will document this in great detail on http://SocialEngineSucks.com where I will present FACTS to prove your software is inferior in almost every way.  The ONLY way in which you excel is 3rd party developer support,  BUT I am so disappointed with the performance of your software that I am also giving up on ~ $1000 worth of 3rd party plugins from SocialEngineAddons.com and HireExperts.com and SocialEngineMods.net.  I am so disappointed in your software that I am reluctant to even sell my 2 licenses to anyone as doing so would likely make me feel guilty.  

  5. Forilla
    Posted June 22, 2012 at 2:14 pm | Permalink

    David Pax nailed it.  I made the biggest mistake by developing my business on SE.  I regret it to this day.  Nothing released over the last year has made any difference to how my site runs, and trust me, we throw way too much money on an overpowered server just to provide a minimal level of service to our viewers.  SE, eventually you’ll need to look outside of your bubble.  People are trying to run real businesses.  Where not just here to watch you play with your shiny computers.  I’ve been waiting for the day to see “speed improvements” on a release note, but alas, only new office buildings and new (totally unneeded) site update.  

  6. David H.
    Posted June 22, 2012 at 4:52 pm | Permalink

    Hey SE team, this looks great. Clean and cool.

    @David Pax: as a developer who knows a lot about enterprise PHP development (over 10 years day to day experience), I can only say that there is NO other social platform that is so flexible and well structured from development point of view than SE. PhpFox is no way close to SE in numerous areas. It is done in plain PHP, hardly a good MVC or modular structure,… Although I can understand the confusion of non educated person. The only thing that may seem interesting on it is that it uses jQuery. Yet this is a only small limitation for designer type of developers. Mootools is much more robust for developer. As of zend framework 1.9.5 – anything above 1.10 is included for upcoming 2.0 release rather than huge improvement of code base, so no valid coment here. So before you create a hateful website mentioned bellow please make a proper research first. Unless your post is just another cry for attention of jealous phpfox creator under disguise.

  7. David Pax
    Posted June 22, 2012 at 5:11 pm | Permalink

    From my tech guys:  

    “I am at a loss on how to proceed. As we are completely unable to even start the installer.On your source server – your php.ini – is set to a memory_limit of 128MB.  The bug we are hitting states it’s unable to allocate 268KB of memory.  Our smallest servers have 8CPU’s and 32GB of memory each.  We by default allow PHP scripts up to 3GB of memory.  As a test we reduced this value multiple times during testing on Monday all the way down to 128MB ( same as your server ) – and nothing works.  The SocialEngine 4.2.4 installer complains it’s unable to allocate 268KB of memory no matter what value we use.NEXT…Thank you for contacting SocialEngine – we tried them on their “Contact Us” form – but got no response.If Social Engine is using the Zend Framework 1.9.5 ( October 2009 ) – that does explain a few things.http://framework.zend.com/issues/browse/ZF-8462 – 1.9.5 memory bug.  – fixed in ( 1.10.1 February 2010. )http://framework.zend.com/issues/browse/ZF-9504 – memory bug stated as present right after 1.9.5 but logged as affecting 1.9.5 on the Bug#8462; fixed in ( 1.10.4 April 2010. )FINALLY…Our OS folks analyzed – the following – and came to the same conclusion – there is an out of date library linked from the version of the Zend Framework that is being used.  Such that it is incompatible with the Apache 2.2.20 – mod_PHP binaries we are using.  And since we now know they are using a Zend Framework from October 2009 – this does make sense ( Zend Framework 1.9.5 shipped with Zend Server w/PHP 5.2.11 – we are on 5.2.17 – and there were major changes in PHP with 5.2.14 )** glibc detected *** /hsphere/shared/apache2/bin/httpd.prefork: double free or corruption (!prev): 0x000000001a5ea090 ***======= Backtrace: =========/lib64/libc.so.6[0x3e7047245f]/lib64/libc.so.6(cfree+0x4b)[0x3e704728bb]/hsphere/shared/apache2/modules/libphp5.so(zend_hash_destroy+0x5e)[0x2aab2fcf271e]/hsphere/shared/apache2/modules/libphp5.so(destroy_zend_class+0x2b)[0x2aab2fcdceab]/hsphere/shared/apache2/modules/libphp5.so(zend_hash_destroy+0x38)[0x2aab2fcf26f8]NOTE – your current server uses NGINX – which does not have a binary PHP library – thus you need to use FastCGI and PHP-FPM; we have investigated both in the past – but they are… slow.  As nearly all our customers are looking for the greatest speed – we offer the Apache mod_PHP which is quite fast.  That said – we have had a couple of users … well.. 1 user… who did have an esoteric problem with mod_PHP – and wants us to implement a FastCGI w/PHP-FPM implementation.  But they’ve changed their minds back and forth about 10 times in 2 months.  So it’s not been high on our priority list to get this service setup.We could work to get the FastCGI w/PHP-FPM setup for your site.  But I don’t know if it will be any faster than your existing server.The other thing that is very bothersome is… As shown below – your existing server – is averagely using… uhhh welll 2% of it’s CPU.  ( 97.5% idle ) – yet the system renders the homepage at ~25 seconds.  There are other times – we’ve recorded your server running all CPUs at 98% used ( 2% idle ) – for about 2 hours non-stop… unclear what the system was doing – but it was REALLY busy – and during those times your home page was taking about 35 seconds to load.  My point is… – I don’t know what your expectation of Social Engine is… but it does not appear to be software that is designed to run at a proper speed of say – 4-6 seconds which is considered the proper speed to make a customer happy for each page view.  That said… I have seen other Social Engine plugin people showing off how fast their sites are… but they had a VERY simple homepage.  About as complex as your Articles page ( and your Articles page is quite fast ).last pid: 32342;  load averages:  0.39,  0.40,  0.39                                           up 2+18:29:57  10:53:2535 processes:  2 running, 33 sleepingCPU:  1.6% user,  0.0% nice,  0.8% system,  0.0% interrupt, 97.5% idleMem: 619M Active, 411M Inact, 1612M Wired, 13M Cache, 1266M FreeSwap: 4096M Total, 4096M FreeMy suggestion would be to find any/all plugins you are not using – and turn them off – and see if the speed increases.  If not – try and work backwards and turn off plugins you are using – 1 at a time – and see if the speed increases then turn it back on…. if you find 1 or more that are the culprits – email the owners of the plugins and get them to fix the performance problems.On our server cluster, about all I can do at this point is; try and fast track setting up a – Apache w/out mod_PHP – and use the FastCGI w/PHP-FPM instead; and we can “see how things go”.  But this is not going to be a quick thing.  It will likely take us a week – just to finish initial testing before we can even try it on our production server clusters.Anyway – let me know what you want to do.”

    So to recap…Social Engine sucks!  On a dedicated xenon x3450 server with 4 GB of Ram and Nginx, the site was taking 10 seconds to render a webpage with Cloudflare as CDN http://www.webpagetest.org/result/120615_HG_VMN/ With the CDN turned off, the website ius taking 15 seconds to render http://www.webpagetest.org/result/120615_NP_VZQ/ 

    I can prove that SE sucks as I have massive amounts of supporting documentation to support this assertion.  And NO, I do not work for PHPfox.  

    You know what they call social network sites that take 15 seconds for the home page to render?!  They call those HISTORY!

    Sincerely,

    David Pax

  8. David H.
    Posted June 22, 2012 at 8:04 pm | Permalink

    Hello Pax,
    I did not plan to respond after looking at your site, but ok one more time.
    I agree with few findings from tech guys, but still have to stay behind my last response. Social engine (well actually a Zend Framework) needs a lot of memory by it’s nature and brilliance. Your setting 128MB in php.ini is not enough (for the amount of extra thing on your site) and SE page “minimum requirements” is mentioning it. One more thing, it is not fair to blame SE for performance when on your site about 80% of resources (scripts and styles) are from extra (non SE team) plugins and widgets. I am personally running several high demand sites and have never found a single problem.
    Anyway, good luck with your website.

  9. Posted June 22, 2012 at 10:40 pm | Permalink

    Hello,

    Here is my opinion about the new design :

    1) The overall design is nice.
    2) Homepage dosen’t look good to me. it looks dead and cold.
    3) I really like the features page.
    4) Customize page and sub-pages still can be improved ( something like Chrome Web Store layout will be perfect ).

    Ali,
    seTweaks.com

  10. ajeets
    Posted June 23, 2012 at 8:03 am | Permalink

    We Trust You Guys, but Please Stop wasting your time on new design, focus on SE4 Development…. SPEED  SPEED SPEED.

    Add Basic things, work only one month on SPEED issue – FOCUS

    Also If you guys can update your Facebook & Twitter why not ?
    An Official SE4 Forum where user can directy get Q&A with Team and get support with others community members….

    Wake Up or soon people start leaving you :((

  11. Cristiano
    Posted June 23, 2012 at 12:56 pm | Permalink

    I need you to update the Bug in SocialEngine, I’m using PHP 5.36.

  12. cristiano
    Posted June 23, 2012 at 1:00 pm | Permalink

    Compress CSS and Javascript = Minify 

    http://www.socialengine.com/customize/se4/mod-page?mod_id=821 

    + Compression With Gzip

  13. ajeets
    Posted June 23, 2012 at 8:37 pm | Permalink

    @0e630e75d3d46da019610419ab9413f8:disqus  Stop Selling us third Part Plugins “eSpeed” all waste of money…..Page Speed Grade: D YSlow Grade:B Page load time: 7.97s http://gtmetrix.com/reports/se4demo.ceofox.com/dLiOQtmv

    @Webligo Minify,RSS Feed,SEO etc… Should be basic part of SE4, 
    Webligo Team should start include all basic things, like Phpfox or other engine start including…
    Please host an Official Forum, like Phpfox have 
    http://www.phpfox.com/forum/ Work on Chat Plugin support for Video, Forum Plugin like phpBB or IP Board, 
    get reference from other developers work…for all your Plugins and Update them.
    Stop Forcing us to Buy Third Party Plugins….. Waste of Money + Time = Frustration

  14. David
    Posted June 24, 2012 at 8:14 am | Permalink

     Wow, you guys must have put a lot of effort into the new website.  How about a simple beep notification for the IM? Or is that asking too much.

  15. Posted June 24, 2012 at 10:28 pm | Permalink

    I would have to agree with David Pax. I just installed SE and it is EXTREMELY SLOW!!  I takes about 10 seconds for the page to load.  I can’t believe it!  I’ve been using SE since 2008 and I am shocked at how slow the system has become. 

  16. Gotsit
    Posted June 25, 2012 at 3:45 am | Permalink

    I must admitt i also believe more time shuold be placed into making the SE script run faster its so frustrating for me as the owner getting mails from my users why is the site so slow ..  I would hope in the future that the focuss is on site speed. Im sure it would make allot of people happy .. i honestly didnt see much wrong with the last site sure this is nice but , makes no difference to me, a big speed upgrade and id be much more happy …  I do like SE i just wish it was faster or i could at least make it faster. I have a dedicated server and its still way to slow …

  17. Posted June 25, 2012 at 8:44 am | Permalink

    Im one of those guys who have spend about 10,000 dollars ( not exaggerating i have proof ) in total between plugins and hiring developers to speed up and making the site look nice. I paid 219.00 dollars/month  on server and I still struggle with the site loading speed and yes I have minify plugin, cloudflare, Apc cache and so on. Please , please, please make SE load faster we all need it SOON !!! 

    I have about 5,000 users on my site now I hope that by the time I get 100,000 the speed is way better or I will go totally broke with the server cost screenshot of site speed gtmetrix :http://gyazo.com/12a35d3d895e6cafdbf7af916c7a5f75.png?1340612766

  18. Posted June 25, 2012 at 11:39 am | Permalink

    There is an unofficial online community – socialenginecamp.com

  19. ShaunHarding
    Posted June 25, 2012 at 5:51 pm | Permalink

    Hello David, 

    SocialEngine does not use Zend_Pdf or Zend_XmlRpc_Serve, and the memory leaks you referred to would not affect it. The error message described seem more configuration related, and I’d be more than happy to take a look — feel free open a support ticket or an e-mail using our contact form (http://www.socialengine.com/contact) directed to me.

    Many of the common performance problems with SocialEngine I’ve already discussed in this support article: http://support.socialengine.com/questions/200/SocialEngine+Performance+and+Speed+Enhancement+Tips

    Generally speaking, if SocialEngine takes more than 3 seconds to load a page, APC isn’t being used or there is excessive file i/o.

    All of the suggestions included in that article are implemented on our demo server, http://demo.socialengine.net, and most pages download for me in under a second. If you’d like, I can make a copy of the server build available for you to review.

    Shaun Harding
    SocialEngine.com
    Software Engineer

  20. Posted June 25, 2012 at 6:29 pm | Permalink

    Thanks @aaa07fc546541807c829935c89081ead:disqus we really appreciate it! 

  21. Posted June 25, 2012 at 6:30 pm | Permalink

    Thanks @twitter-35430335:disqus ! 

  22. Posted June 25, 2012 at 8:06 pm | Permalink

    Ajeets, we hear you (and the others) loud and clear on the speed issue.

    We are devoting our next development cycle entirely to working on speed improvements. We’ll follow up with a blog entry here in the next 1-2 days with more on that. 

  23. Posted June 25, 2012 at 8:14 pm | Permalink

    David, we appreciate your candid comments. Our team has contacted you directly so we can help you optimize your server config.

    We’ve released several tutorials and guides on speed optimization. With APC installed, you should be running very quickly – see our live demo for an example. Unfortunately, with some server configs, you’ll need to do these things to get optimal performance. As you mentioned, SocialEngine excels with third-party customizability, but that comes at a bit of an initial performance cost and makes configuration a bit trickier in some cases like yours.

    That said, we are devoting our next development cycle *entirely* to improving SE4’s performance right out-of-the-box. We are totally open to suggestions from you and anyone else that would like to help!

  24. Posted June 25, 2012 at 8:17 pm | Permalink

    Forilla, as long as you haven’t made changes to the initial source code that would interfere, I’m positive we can help you get SocialEngine running faster. Here are a few helpful articles:

    http://support.socialengine.com/questions/200/SocialEngine+Performance+and+Speed+Enhancement+Tips 
    http://www.ipragmatech.com/increase-performance-socialengine-memcache-apc-xcache.html 
    http://blog.arvixe.com/optimizing-socialengine-4-performance/ 

    These solve 95% of configuration issues that result in low performance. 

  25. Posted June 25, 2012 at 8:18 pm | Permalink

    Can you submit the bug to us via a support ticket? We’ll check it out!

  26. Posted June 25, 2012 at 8:20 pm | Permalink

    I highly suggest that you refer you devs to these articles:

    http://support.socialengine.com/questions/200/SocialEngine+Performance+and+Speed+Enhancement+Tips 
    http://www.ipragmatech.com/increase-performance-socialengine-memcache-apc-xcache.html 

    Competent devs should have no problem following these directions, and we’ve seen dramatic performance improvements when others have used them.

    Congrats on the 5,000 users, pretty cool!

  27. Posted June 25, 2012 at 8:20 pm | Permalink

    Thanks a lot Glenn!

  28. Posted June 25, 2012 at 8:21 pm | Permalink

    Hey David, we actually added this feature a long time ago and a number of people complained, so we removed it. You’re welcome to add it to the source code yourself!

  29. Posted June 25, 2012 at 8:22 pm | Permalink

    We are working on it! Another blog entry coming on that very topic in the next few days…

  30. Dan
    Posted June 25, 2012 at 8:24 pm | Permalink

    Yes bring it! Full speed ahead!

  31. Cristiano
    Posted June 26, 2012 at 2:00 am | Permalink

    I’m having an Error 500 when installing SocialEngine v4.24

    I upgraded my apache to a newer version, as follows
    Version the database5.0.95-community-logCollation the databaseutf8_general_ciVersion PHP5.3.13

    after that, my installation got error 500 when I try to install a 500 error appears.

  32. ajeets
    Posted June 26, 2012 at 2:44 am | Permalink

    Thanks, This is What We All Been Waiting For!

  33. ajeets
    Posted June 26, 2012 at 2:48 am | Permalink

    yes i am there to, but its much better if there is an Official SE Forum. http://www.socialengine.com/forum

  34. Posted June 26, 2012 at 3:16 am | Permalink

    Thanks

  35. David
    Posted June 26, 2012 at 10:38 am | Permalink

    News to me, but then I am new to social engine, can you give more info please.

  36. Ferry
    Posted June 26, 2012 at 1:18 pm | Permalink

    I really must agree. I have a very good dedicated server but my pages are loading really slow. Some organizations don’t want to do business with my website because of the loading speed. I already did every optimization there is to speed up social engine but still not a great load.

  37. Jane Hamilton
    Posted June 26, 2012 at 7:35 am | Permalink

    It looks great guys!

    Thanks for all your hard work and great support you offer.

    My site is really growing (41K users) and it’s been fantastic to work with you and see the improvements over time.

    Thank you,

    Jane :) (http://www.GayGirlNet.com)

  38. eFerrigan
    Posted June 27, 2012 at 4:19 am | Permalink

    Interesting to read all of these. I was having speed issues until 1 updates ago. Around that same time Arvixe updated something on the server. Made all the difference in the world. But for the past 18 months it has been like making maple syrup…..My feedback is this. I avoid telling SE about bugs because I am forced to be charged to tell you about an issue. Now if its 3rd party bad coding then maybe a process to approve apps (Apple App Store) would be useful so the end user doesn’t get punished. On the other hand if it is a SE Bug don’t you want to know about it? A forum would be another way to get feedback without causing us to not share our frustrations. Your current business model puts us in a situation to hold back what you really need to know about. Apples forum is a great solution for me with just about anything I need. It keeps me happy and they collect the latest trends so they can stay on top of what is happening. Thats the power of community. I’d like a long term relationship as I invest in this technology and I’d like to refer you to others but when things are buggy why would I do that? So far things have been stable for the first month of using the product in a year and a half. Im reluctant to up grade to future versions. Feels great not to have any problems….

  39. Doug D
    Posted June 27, 2012 at 7:38 pm | Permalink

    what is the name of your site. Id love to see it. Plus talk to you about the dev work you did. I need to get my site up and running.

  40. Forilla
    Posted June 27, 2012 at 11:40 pm | Permalink

    You can file a bug on the contact page (via the drop down menu):
    http://www.socialengine.com/contact

  41. CEOfox, Inc.
    Posted June 28, 2012 at 2:59 pm | Permalink

    Hi,

    We encountered some problems with server recent days and now is latest result http://gtmetrix.com/reports/se4demo.ceofox.com/zEKeXpxA

  42. Caleb
    Posted July 1, 2012 at 4:21 am | Permalink

    Hello SE team! You need to update your admin panel features! Also add more features instead of waiting for add on devs to do it! No one wants to waste 100 dollars + when phofox has it all for 300 dollars only!!! I have 7 people who work for me who want to have their own se site but want all of the phpfox features included!
    What’s the refund policy?

  43. David Pax
    Posted July 6, 2012 at 5:50 pm | Permalink

    Hello everybody!

  44. Posted July 27, 2012 at 4:18 pm | Permalink

    hallo Shaun nice to hear that you can make a copy of the server available to review,,,i’m one of your 4 years customer too and spent too much money on hardware and 3rd party plugins, actually i have the same complain as david pax, my site got more than 68K members and you know what that many members complain about the speed of my site. But i think you prove something good there… i’ve visit
    http://demo.socialengine.net and i;m really impressed, maybe you guys should make a well written “how to” copy of your system, if necessary how to install from the OS used in the system until installation and tuning of SE. Nice Job Shaun (http://indoface.com)

  45. David
    Posted August 3, 2012 at 10:02 am | Permalink

    I don’t understand this reply?

  46. David
    Posted August 3, 2012 at 10:06 am | Permalink

    Getting 50+ Chinese and Koreans joining everyday, so should pass you in a short while. Spammers selling bags and shoes, must be holiday time out there because they have suddenly stopped for the last few days?

  47. Posted August 3, 2012 at 10:07 am | Permalink

    You know what…I don’t know why Disqus didn’t pull in @aaa07fc546541807c829935c89081ead:disqus’s name in that last reply. Looks like it pulled in his actual Disqus account number.

    Sorry about that!

  48. David
    Posted August 3, 2012 at 10:08 am | Permalink

    Well?

  49. David
    Posted August 3, 2012 at 10:12 am | Permalink

    Ok

  50. David
    Posted August 3, 2012 at 10:19 am | Permalink

    I find it’s fast loading, not thousands of members yet but speed is not a problem for me, just trialing it at the moment, bought some nice templates which are not that expensive, but I need to know what it’s like before I spend some serious cash on a site. Wish they would give a bit more like phpfx though.
    And yes, definatley an official forum. My dedicated server is not superb but the site runs real fast, intel dual 1.6mhz, 2gb ram, no problems here really. Maybe it’s peoples setup?

  51. David
    Posted August 3, 2012 at 11:05 am | Permalink

    My site has a very heavy graphic portal, slide show etc, even when I clear the browser cache it loads in less than 2 seconds and once in everything else is rapid, I have 8mega net connection it must be said. I would post my site but I am trialing it at the moment. I think it’s your setup dude or something else.

    David

  52. Posted August 10, 2012 at 11:24 am | Permalink

    should i write inpolite to get attention here,,,, guys please write down your system on
    http://demo.socialengine.net, it is amazing sample, so nobody will complain about the speed anymore,,,thanks

  53. ShaunHarding
    Posted August 16, 2012 at 5:39 pm | Permalink

    @twitter-148322010:disqus I apologize for not responding sooner. I just noticed the disqus notification in my inbox, not sure how I missed it. I’ll go ahead and make this information available when I have a free moment.

  54. a100f
    Posted August 17, 2012 at 10:51 am | Permalink

    three times install version 4.2.6 and I have fault
    I have to go back to 4.2.5
    persoina any of this blog has had success installing the new version

  55. Posted August 20, 2012 at 4:26 am | Permalink

    Oh, Quite attractive. Isn’t it? I felt down for sure after using it. Thanks for your suggestion and thanks to you for making this wonderful community.

  56. Posted August 23, 2012 at 8:02 pm | Permalink

    i’ve seen that you have write it down….great man,,,,i hope other customers satisfied with that,,,as i do really satisfied with it… my site is lighter than ever, the best social engine 4 ever…. thanks social engine

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