SocialEngine Blog

Ask John: Send Us Your Questions!

Hello, SocialEngine fans. This blog post brings back our Ask John spotlights, which highlights questions from you, our community, for our lead developer, John. For anyone who doesn’t know, John is the lead architect behind both SE Cloud and SE PHP. He knows the source code and everything else inside and out, so we’re opening up his knowledge to your questions. Please leave a comment with your question for John, or scan through comments after people start to share so you can upvote any comment you would like John to answer. Once we gather enough questions, we’ll write up a new post featuring your questions with John’s answers. Feel free to ask John anything related to our products. Questions in the past included ideal settings for caching, using Linux versus Windows, and Mootools versus Jquery. We’ll consider all types of questions, so go ahead and submit what’s on your mind. This is your chance to pick the brain of our lead developer, so jump in the comments and get started!

  • Stepan

    When will you finally release a new version of SE PHP? And do you plan to continue working on it and releasing monthly updates like before? If not which other social network platforms would you recommend that have active development?

    • http://socialengine.com/ Kyle

      We are still actively working on SE PHP development. We are working on our next release and are almost finished! We will let you all know as soon as it is done.

      • Jim Manriquez

        Is there an anticipated release date for this new version?

      • founder@MassifMobile.com

        I too would like to know when an update for SE php is coming!!! As well, what is on the roadmap, both for the next update but also future updates. Please!

      • Stepan

        Can see v. 4.7 for download)) so excited..

    • http://www.fotocrow.com/ Bobby Kaku

      hope they get it done fast

  • Demetrios Fotographia

    You need to do so so pelted revamping to eliminate all the speed issues people across the world are having. You have one of the best platforms IF you guys would spend the time to get all the bugs out and address the speed issue. Small speed enhancement don’t quite do it. Do you really want to be left behind or really take the market. You have seen many gripes and requests about this but you guys continue to do enhancements that are nice but just don’t matter if the speed isn’t there.

    • Traian Borgovan

      So, the biggest problem is the speed, so all social networks SE, it is very difficult to grow

      • Chance Trahan

        It all depends on how competent your hosting provider and their technical support team are! If they are not, then this means you need to find a host that specializes in Social Engine setup and config.

        • thatmtnman

          let me guess, you just happen ‘to know a guy’? The speed issues are well know and have nothing to do with typical dedicated hosting. Cloud hosting has unlimited resources and you still can’t get 100 concurrent users on the system without crashing it, never mind thousands of users. Wrong place to try to sell stuff.

    • Chance Trahan

      There is no problem with speed, do you see facebook struggling with speed? It is all about your hosting! Ask your host why it is so slow to load, if they don’t give you a straight forward answer, then simply switch to a better and much faster host that does answer you and gives you what you need, and not a bunch of excuses.

  • http://www.fotocrow.com/ Bobby Kaku

    Just waiting for the latest release of SE PHP…….it will be nice to add a easy css for each page if we wish to change the background-color or image…..ect
    and also try to implement the location of the member to be traced out automatically that frauds ….ect can be minimised and the opp member can identify from the member is from..
    please make the latest changes be very flexible and very advanced that members who join do find it effective
    many times i have seen that u guys ask us to question u if any doubts….but u never implement them…..

  • http://www.b-school.com b-school

    I desperately require to upgrade a heavily customized socialengine 3.15 version site to the latest one. We had integrated se 3.15 with vbulletin forum. Our portal is quite heavy with approximately half a million members and 2 million pages. Can you suggest a step by step upgrade method for it?

    • Chance Trahan

      I suggest you work closely with your host on this issue. This is largely out of their hands, the documentation is thorough but you really should be asking your host this question, as they are more careful than you will be about not losing your data or members.

  • bwglive

    The comment and passive interactive system (likes) seems to be about 6 or 7 years old. Will there be a better interactive system for PHP where comments can be viewed a discussion thread, filter capability, ability to add photos/videos to a comment, better integration with facebook comments, and a possibly expansion of the liking system into thumbs up/thumbs down, or vote up/down on posts and comments.

  • Lance Peet

    Do you have a roadmap of what you plan for SE PHP, it would be great to see something like that so customers like myself know what you have planned.

    Also, I’m registered to your site and I should not have to create an account with Disqus to post feedback for you. I think you are self defeating the purpose of what your asking from your customers.

    • thatmtnman

      yeah, I agree on the disquis thing…esp since SE sells something similar…not much confidence in their own stuff.

  • Chance Trahan

    Can you suggest a way to take automatic-scheduled backups of database and files? That would be excellent advice. =]

    • http://rawfruit.co/ Yuna
      • Chance Trahan

        Thank you!!!

        • http://rawfruit.co/ Yuna

          Glad I could help. :) Also, a lot of hosts have backup software. I just joined hostiso and the site speeded up a lot and they have backup software.

          • Chance Trahan

            HostISO is crap, and no I will not tell you who hosts me. I do not trust HoSTISO!!! They try to hack your site and ddos it until you go running back to them, that is illegal to do and it is NOT good practice!!!

        • http://rawfruit.co/ Yuna

          Also thank you for emphasizing a host specializing in social engine hosting. I joined hostiso and that made my site fast.

  • skidpics

    I remember reading a blog post that you hired an outside developer to study the SEphp code to find alternate ways to speed up the core.. How is this progress going?

    • Chance Trahan

      You need a reliable host that knows what they’re doing. You need to stay in constant contact with them… If they ignore your requests or tickets then it’s time to find a new host that won’t!

      • skidpics

        That’s not an answer..

  • ayunitah

    When SE can use bank transactions, particularly currency IDR (Indonesian Rupiah) and use the currency around the world. Because many developers create plug SE business. Thank you.

  • http://www.fotocrow.com/ Bobby Kaku

    well…….when there is already facbook…y do u guys want same as facebook….? y cant it be a bit ahead and dffnt from fb….y wld memebers join if urs is just like fb…??

  • Varen Swaab

    I’m using SE PHP and various first and third-party plugins. I would like to enable users to upload photos from their mobile device while creating new content (using the mobile plugin) but every time I attempt to add a photo from my iPhone the image is replaced by some nutty placeholder. This happens regardless of which plugin I’m trying to upload from.

    Oddly, when I try to replace that placeholder image from the same device in the same post, the image uploads a new photo from the phone just fine and displays it perfectly. This says to me that you have purposefully disabled the image upload ability from mobile, but why?

    I purchased SE and several plugins with the expectation that the mobile plugin had the same functionality as the standard desktop templates and now I’m frustrated and disappointed that my members cannot add content with photos from their devices. It seems like this would be a top development priority for you but I can’t understand why this isn’t here yet? Please help me understand this!

    • Chance Trahan

      You NEED a [TOUCH] mobile plugin, allow users to choose between desktop and mobile versions. Do not force them to do things they possibly don’t want to do (Although it really is your choice, but I advise heavily against it). You never know, your users have the choice to leave your site or not, and if you force things on them, they find other networks that won’t.

      • Varen Swaab

        Chance, Sorry but I have no idea what you’re talking about. I’m talking about having users upload pics from their phones via the Mobile plugin. Nobody is forcing anyone to do anything… please explain…

        • Chance Trahan

          You can do it using the Hire-Experts.com touch mobile and tablet version for only 40 bucks. It’s legit!

  • Joe

    I am missing something. I see instructions to go to Admin and change language manager. But i don’t see that. I don’t see layout editor or how to create a page of content with an editor. Can you point me in the right direction?

  • gabry

    Hy , using SE 4.6.0 i have started a fresh install of SE php.After finished the install i have made a backup without using any plugins etc. or make some changes in admin panel.

    After i have played a little with my website i tried to use my backup so after i have uploaded the sql file i have received a big sql error. I tried 3 times and the same error appears.

    I tried also some other sql files from joomla and wordpress and i don’t have this error, only with the sql file from the SE.

    I repeat that is a database backup of a fresh and clean install without any modificationsin admin panel and the script is installed on my VPS.

    Here is the error …please some advice :

    Error
    There is a chance that you may have found a bug in the SQL parser.
    Please examine your query closely, and check that the quotes are correct
    and not mis-matched. Other possible failure causes may be that you are
    uploading a file with binary outside of a quoted text area. You can also
    try your query on the MySQL command line interface. The MySQL server
    error output below, if there is any, may also help you in diagnosing the
    problem. If you still have problems or if the parser fails where the
    command line interface succeeds, please reduce your SQL query input to
    the single query that causes problems, and submit a bug report with the
    data chunk in the CUT section below:

    —-BEGIN CUT—-

    eNo1zbEKwjAYBGCh2/8U9wAxNKlByBZKqEKaxKRWcBWHQskm6NubCt54fNzZlELS6AV6CWe9hoCE

    EJSnWjdE4ydfnIbiindy/1hXuuaEkBnMYP3EMNsKb0vBGO5n50ylLcXRaBx4yxXFU9wMC3lb6bg4

    wi3l9SZn/KDxLPQ7oGb3zxcWUiEE

    —-END CUT—-

    —-BEGIN RAW—-

    ERROR: C1 C2 LEN: 1 2 11
    STR: 

    MySQL: 5.5.32-cll
    USR OS, AGENT, VER: Win MOZILLA 5.0
    PMA: 4.0.5
    PHP VER,OS: 5.3.17 Linux
    LANG: en
    SQL:
    
    —-END RAW—-

    SQL query:

    

    MySQL said:

    #1064 – You have an error in your SQL syntax; check the manual that
    corresponds to your MySQL server version for the right syntax to use
    near ‘’ at line 1

    • Chance Trahan

      You need to find a new host! Preferably a host that is easy on the wallet & knows what they’re doing (Specializes in SOCIALENGINE hosting and configuration)

      • thatmtnman

        now you’re getting spammy…

        • Chance Trahan

          Please explain how telling someone their host is incompetent when they flat out are is spammy? If you have a better suggestion for them then I would love to hear it. Just go ahead, don’t be afraid there, shout your epic knowledge right on out at anytime now. Please enlighten us oh great one.

      • gabry

        I think you did not read my message very good …i have my own VPS and is un-managed … all that’s happening on my VPS is made by me … i have installed all the mod’s and optimizations requested by SE script plus APC,memcache etc etc … all other scripts on my server like wordpress,joomla etc they don’t have this error on database only SE is the only one …. how do you explain ?
        And why to change my hosting provider ? the only thing they are doing is to give me the VPS i am doing all the jobs with it they don’t touch it.
        About the money i am paying 22 euros per month for Genuine Intel(R) CPU @ 2.27GHzX3,100Gb space,unlimited band,1Gb memory,WHM-Cpanel and 6 ip’s included all for this price …

  • ChunkyMonkey

    I have been an SE user for 3 years now and I have not seen any real action taken against dealing with the speed issue. I also feel we have been neglected for a few months now as well with not so much as even a word on a new update. I have a decent community but it has unfortunately become apparent to me that SE just does not care about us as their customers and could care less about the thousands of people requesting a rewrite to speed the engine up. I have received handfuls of messages about the speed of my site. I have even went and removed/disabled a a lot of plugins from the core to 3rd party just to get things a bit faster. It has not. I was very happy at first with SE but it is very hard to maintain new members on my site when the speed is too slow and there is nothing i can do about it. I upped my server which helped a bit but this framework is clunky as hell still and I won’t pay $200 a month for a dedicated if i can’t keep members active.

    Unfortunately I have stared rebuilding and duplicating my site using another framework and if SE don’t handle their stuff by the time I’m done, well then I’m done with SE….Now Quit with the BS and WORK ON THE DAMN SPEED!

    • thatmtnman

      amen! what framework?

      • ChunkyMonkey

        I am rebuilding in Joomla.

    • vinienco

      i has speed issues until i changed to a host that has SE specific solutions.

      I use webritam/ hostiso. can be found in the 3rd party app section.

      my site is fast now.

      admin@upww.us

  • Dizzybusy Mamas

    Site speed has been an issue even with changing server packages. Also site urls are not the least bit seo helpful. Are there solutions for SE site owners who would like these issues fixed. I too am debating moving to another platform for cost effectiveness.

    • vinienco

      SEO IS a biggy for me too. ive got the speed sorted out tho.

      i has speed issues until i changed to a host that has SE specific solutions.
      I use webritam/ hostiso. can be found in the 3rd party app section.
      my site is fast now.
      admin@upww.us

      • http://rawfruit.co/ Yuna

        Thanks a lot for the suggestion. :) I just joined hostiso through hire experts and my site speeded up majorly. I’m not an affiliate (yet) but I just listened to this advice. I was even on a cloud host and it wasn’t as fast.

        • vinienco

          good to hear Yuna. they are an excellent host and SE ‘specialists’

    • http://rawfruit.co/ Yuna

      Site urls can be made simpler with at least 2 3rd party plugins. Check the plugins section. There’s also a 3rd party plugin for speed called Minify. However, I have just created a social engine so I haven’t tested these plugins, yet.

  • Patrice Calligaris

    Look at Apple as an example. It’s all about details ! I have been requesting the ability to remove the default icons since years and you never done it. These icons are horrible, so PCs and do not match all themes. They even give a bad look to some themes. When you will care about details and customer requests, social engine will grow. But for now, I think the PHP platform is dead.

    • skidpics

      You can. Just replace the images pointing to the bad icons with a set you like.

      • Patrice Calligaris

        It’s a nightmare to do that ! icons are placed everywhere !! They all should be in the same location.

        • http://rawfruit.co/ Yuna

          There are 3rd party plugins for this. I can’t remember what they are, but a search in the plugins section will reveal them.

  • Stuart William Ross

    I’ve found the Social Engine and Plug-in framework a robust set of tools for addressing architectural issues of a community. But I’m perplexed at what appears to be an aversion to addressing or improving content publishing and maintenance (HTML tools). I have found the existing resources lack the flexibility to incorporate site/community wide layer of publishing similar to what one would encounter in WordPress.

  • Chance Trahan

    Will you PLEASE make posts and comments editable after they are posted with no time restrictions on SE-PHP? This feature was promised over 6 months ago by Kim Jung and had never made it’s debut! :d

  • Chance Trahan

    Using publish to Twitter , the updates containing a link typed out like this: http://example.com are published on Twitter in full HTML, showing the A HREF and NOFOLLOW code and everything. Will you please fix this inconsistency?

    • skidpics

      I don’t have that problem.. hmm.

  • vinienco

    For all on this thread that have issues with speed.
    i has speed issues until i changed to a host that has SE specific solutions.

    I use webritam/ hostiso. can be found in the 3rd party app section.

    my site is fast now.

    admin@upww.us

    • Loren Cramp

      I agree .. I only lasted 2 days with avixe before I went to hostiso .. the best customer service. As soon as I have a problem, they get back to me within 2-3 hrs and on weekends too! Worth spending the extra money for super fast speed and almost 24/7 support :)

  • http://www.smallmap.com/ Al Lawati

    My website http://www.smallmap.com is amazing, but what’s the use of everything I’ve worked on if SocialEngine PHP is so slow?? Please fix the SPEED!!!

    • skidpics

      Good luck with the site..

  • Rafik Rahman

    when SE can use bank transfer transaction, in order to support the use of all global currency?????

    • skidpics

      Who uses bank transfers? It’s not commonly practices that I am aware of unless you are running a green dot scam…

      • Rafik Rahman

        Maybe you are mistaken, because not all users use the SE automatic transaction paypal and 2chackout, could probably use another transaction system that can use all of the country’s currency.

  • Austin Crafts

    Are there any hopes of creating an API/code documentation for PHP SE for developers who wish to be able to fully customize their site? I’ve twiddled with code here and there to add custom functionality but if there was documentation that would make the work flow much more efficient. Also a quick custom module guide would be extremely beneficial.

  • Gerald Sanchez

    hi i would like to test the install trial. I’ve checked the server properties of hostpapa and everything is accepted/ok and all the files from 4.6.0 are complete on air, CHMODs are set too.

    I still bekome a not found page “error 404″ for install

    can you tell me please what’s the problem? is it a server problem or SE?

    THANKS

    64.34.157.190/~lalen723/redsocial/install/

  • Jacqui Seddon

    There is a major bug in the search functionality that overrides all the restricted permissions that you have put on your social network. All restricted content can be found through the search box, and accessed by simply clicking on it! If a member enters a word in the search box, everything that includes that word in the entire database appears in the list, and the member can click on it to see it, even if they do not belong to the network it is assigned to. This is a big issue for us, and needs fixing urgently.

  • http://rawfruit.co/ Yuna

    I would like to be able to price the subscriptions with checklists or checkboxes. Then, people would be able to customize their own packages. That would probably increase communities ability to sell.

  • http://socialengine.com Alex Herz

    Hi Bill, Hope all is well! For installation and for help getting started with setting up your site, refer to the Getting Started article in our Knowledgebase, http://support.socialengine.com/questions/150/Welcome-to-SocialEngine.

    For tips on how to optimize your site speed, refer to the Speed Enhancement Tips article in our Knowledgebase http://support.socialengine.com/questions/200/SocialEngine-Performance-and-Speed-Enhancement-Tips

    For any other support you can view our Knowledgebase to browse our collection of support articles, http://support.socialengine.com/?utm_source=php_drip_email&utm_medium=email&utm_campaign=php_drip&utm_content=knowledgebase-link

    I hope this helps!