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SocialEngine PHP 4.8.13 released


Great News! SocialEngine PHP 4.8.13 is here and includes an important security fix. As you may recall from a previous post, our team has been working on a broad range of enhancements and features. During our work, we found a few issues that we felt necessitated a minor version release. We’ve seen a great number of websites being migrated from Ning to SocialEngine PHP during the past few months. As such, this version also includes a better Ning Importer Tool to make the whole process smoother and more admin friendly.

Here are some highlights of the improved Ning Importer tool:

  • Single import request broken down into multiple small requests.
  • New interface for admin to better visualize the progress and errors.
  • Ability to Resume the import if discontinued due to any reason.
  • Ability to restart the import from scratch without manual re-installation.

These are just a few of the many features we are including in this update. Click here to read more about the features we’ve included in the new importer.

Bug fixes included in this release are as follows:

    • Fixed ‘Page failed validation check’ error that sometimes appeared in Layout Editor (Fixes #382).
    • Fixed issue with multiple albums getting created in Forums with every single uploaded photo (Fixes #105).
    • Fixed issue with third level profile fields getting stuck when changing parent field in search form.
    • Fixed a login related security glitch in subscription system.

You can find and download the upgrade file for SocialEngine PHP 4.8.13 in your account dashboard . We’ve also upgraded the Photo Albums module to 4.8.13.

Due to the fact that this release does include a security update, we highly encourage you to upgrade your website. Please see our tutorial for Performing Upgrades for instructions. If you are not comfortable with upgrading the website yourself we have an upgrade service available for $150, which you can purchase from our Customer Store .

NOTE: Please make sure that you do a complete backup of both files and database before performing this upgrade. Please have the backup performed by your host or a developer if you’re not comfortable with performing it yourself.

Changelog: You can also browse the complete changelog for more details about the changes and fixes implemented in this version.

If you find any issues, please let us know by filing a bug report in our Public Bug Tracker or by contacting us here. Lastly we’d like to encourage you to stay connected with the community. The next release of SocialEngine PHP 4.9 is coming soon and we can’t wait to share it with you! We know you’re excited too.

Thanks again for your support!


  1. Posted December 22, 2016 at 3:24 am | Permalink

    After login to my cleint area, while trying to download upgrade , it showing {“error”:true,”message”:”User does not have access to this resource”,”code”:”forbidden”,”statusCode”:403}

    • Posted December 22, 2016 at 8:01 am | Permalink


      Thank you for your feedback. Did you try to refresh the page? It should work if you refresh the page. If not, please do feel free to contact us via a support ticket so we can check on this for you.

  2. The BestChef Network
    Posted December 22, 2016 at 10:27 am | Permalink

    HI , after logging in to my client area / dashboard i cant find the upgrade file ,i sent a support ticket but i got no answer from them in 5 hours .

  3. The BestChef Network
    Posted December 22, 2016 at 10:37 am | Permalink

    Hi guys, i just checked my dashboard and i
    cant find the SocialEngine PHP 4.8.13 upgrade file anywhere . i made a support ticket and i got no answer in 5 hours

    • Posted December 27, 2016 at 7:49 am | Permalink

      Thank you for contacting us. Sorry for the delayed response but we had a holiday. Were you able to get the download? If not, please feel free to update your ticket and someone will check it right away.

  4. The BestChef Network
    Posted December 22, 2016 at 10:39 am | Permalink

    HI , after logging in to my client area / dashboard i cant find the upgrade file ,i sent a support ticket but i got no answer from them in 5 hours .

  5. Posted December 27, 2016 at 7:50 am | Permalink

    Thank you for posting. If you have cleared all cache and cookies, and still can’t download, please do send us a ticket to support @ (without the spaces) so our team can check your account.

  6. Odell D.O-D
    Posted December 27, 2016 at 12:47 pm | Permalink

    I’ve logged into my dashboard, and can’t locate the download link for the php upgrade; please help!!!

    • Posted December 28, 2016 at 9:35 am | Permalink

      Hi Odell,

      Please send us a ticket from your client area so our team can check if you find that clearing all browser cache and cookies does not work for you.

      • Odell D.O-D
        Posted December 28, 2016 at 12:11 pm | Permalink

        I’ve submitted the ticket Case #: 24030, but provided me with a link to the full installation. I’m upgrading from my current version 4.8.12 to 4.8.13 so I’ll need the .tar file instead.

        • Posted December 29, 2016 at 7:54 am | Permalink

          Hi Odell,

          I’ve alerted the team to your ticket. Sorry for the inconvenience. I’m sure our team will get this resolved for you quickly.

  7. Posted December 28, 2016 at 6:46 am | Permalink

    Well done SocialEngine team! The new Ning importer looks great. This is going to be very helpful for upcoming Ning to SE PHP migrants. We have also upgraded few of our plugins to make them compatible with this new version, please visit our blog post for details:

    • Posted December 28, 2016 at 9:35 am | Permalink

      Thank you for your feedback! That’s great to hear about your plugin updates as well. :)

  8. Simon Emery
    Posted December 31, 2016 at 1:55 pm | Permalink

    I have same issue as everyone else when clicking on upgrade link…seems issue with new site acc code!!!

    {“error”:true,”message”:”User does not have access to this resource”,”code”:”forbidden”,”statusCode”:403}

    • Posted January 3, 2017 at 7:57 am | Permalink

      Hello Simon,

      Thank you for posting. We are sorry to hear you were having issues. Are you still?

      Please clear browser cache and try again as I believe it was resolved. If you still can’t access it, please contact us from your client account or at .

  9. Sam Lou
    Posted January 5, 2017 at 7:08 pm | Permalink

    after I upgraded socialengine 4.8.12 to 4.8.13, My apps not working, apps not connect to the server or my site. whenever I open or try to use it says ” Root file (index.php)file not valid. please goto admin section of the plugin and set it to correct.” I can’t file where to correct or what to do.

    • Posted January 6, 2017 at 8:10 am | Permalink

      Hi Sam,

      We’re sorry to hear you are having an issue after your upgrade. Would you please contact our support via your client area and send us your site details so our technicians can have a look?

  10. Beaf cheaks
    Posted January 19, 2017 at 12:05 pm | Permalink

    After we upgraded to 4.8.13, email notifications are not being sent when users post in groups. Any ideas?

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