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SocialEngine GDPR Compliance Updates

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Hello,

In accordance with the General Data Protection Regulation (GDPR) we are happy to inform everyone that we have updated our Privacy Policy and operational procedures. These changes involve the following:

  • Updated the Privacy Policy to comply with GDPR requirements. Clients are encouraged to check the new Privacy Policy and log in to their account at socialengine.com/login to accept the new policies.
  • Updated the sign up form at socialengine.com to add opt-in, in compliance with GDPR requirements.
  • Updated marketplace terms regarding certified plugins.
  • Removed Webhooks from certified plugins in order to conform to GDPR requirements regarding user data. For those experts using the webhooks, you’ll need to check the Order Statistics page to view the Order ID, purchase date, item purchased and amount. Clients may need to provide the Order ID when contacting experts for help with their purchased products but experts may also ask you for the date purchased. Your Order ID can be found in your client dashboard where the certified plugins are listed.

There are no changes to our SocialEngine PHP or SocialEngine Cloud products at this time. Clients and experts will want to check the GDPR requirements and prepare their own sites in order to comply with them. There are also some certified plugins for SocialEngine PHP to help with GDPR compliance for those that need them.

If you have any questions about our policies, please feel free to contact us at support@socialengine.coml. If you have questions about how to proceed with changes to your SocialEngine website, please feel free to post at our community. There are already several threads with great tips!

With Appreciation,
The SocialEngine Team